Privacy policy

  1. General Information
    This Privacy Policy explains what personal data we collect, process, and store when you visit our website. We comply with the provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

  2. Controller
    Responsible for data processing:
    Schattenkind, Owner: Pavlo Kutishchev
    An der Kirche 8
    19336 Bad Wilsnack, Brandenburg, Germany
    Email: info@schattenkind.shop
    Phone: +49 1520 4103844

  3. Types of Data Collected
    We process in particular the following data:
    – Contact details (e.g. name, email address, phone number)
    – Order data (e.g. shipping address, payment information)
    – Usage data (e.g. IP address, browser type, page views)

  4. Purpose of Data Processing
    The processing is carried out for the following purposes:
    – Contract fulfillment and shipping
    – Customer communication and support
    – Optimization of our website
    – Security and abuse prevention

  5. Data Retention and Deletion
    We store personal data only as long as it is legally required or necessary for the stated purposes.
    – Order data: up to 10 years in accordance with § 147 of the German Fiscal Code
    – Usage data: up to 7 days in server log files
    – Contact inquiries: until the request has been fully processed

  6. Disclosure to Third Parties
    Data will only be shared with:
    – Payment service providers (e.g. PayPal, Stripe)
    – Shipping service providers (e.g. DHL, Deutsche Post)
    – Authorities, as required by law

  7. Cookies & Tracking
    Our website uses cookies. The following categories are used:
    – Technically necessary cookies
    – Analytics cookies (e.g. Google Analytics, only with consent)
    – Marketing cookies (e.g. Facebook Pixel, Google Ads, only with consent)

You can adjust your cookie preferences at any time via your browser settings or our cookie tool.

  1. Your Rights under the GDPR
    You have the right at any time to:
    – Access your stored data (Art. 15 GDPR)
    – Rectify your data (Art. 16 GDPR)
    – Delete your data (Art. 17 GDPR)
    – Restrict processing (Art. 18 GDPR)
    – Data portability (Art. 20 GDPR)
    – Object to processing (Art. 21 GDPR)

Please send your request to: info@schattenkind.shop

  1. Online Dispute Resolution (Art. 14 para. 1 ODR Regulation)
    The European Commission provides a platform for online dispute resolution:
    https://ec.europa.eu/consumers/odr
    You can find our email address above.
    We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

  2. Hosting and Platform Provider: Shopify
    Our website is operated through the Shopify e-commerce platform.
    Provider: Shopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada.

Shopify provides the online platform we use to sell our products.
In this context, personal data such as name, address, email address, payment details, and order data are stored and processed on Shopify’s servers.

Shopify processes data in accordance with applicable data protection laws and has implemented measures to comply with the GDPR.
Further information: https://www.shopify.com/legal/privacy

The transfer of data to Canada is based on an adequacy decision by the European Commission under Art. 45 GDPR.

Additionally, Shopify or the hosting provider automatically collects the following data in so-called server log files:
– IP address
– Date and time of access
– Browser type and operating system

These data are technically necessary for the proper provision of the website and to prevent misuse. They are deleted after a maximum of 7 days.

  1. Contact
    If you contact us (via form or email), we will store your information for the purpose of processing your request.
    Data will not be shared. The data will be deleted upon request, provided no legal retention obligations apply.

  2. Payment Processing via Third Parties
    When using payment services such as PayPal, Stripe, etc., the respective privacy policies of those providers apply.
    Please refer directly to their websites for more information.

  3. Google Analytics Notice
    We use Google Analytics (with your consent) for usage analysis.
    Provider: Google Ireland Ltd.
    Privacy Policy: https://policies.google.com/privacy
    Opt-out: https://tools.google.com/dlpage/gaoptout

  4. Changes to this Privacy Policy
    We reserve the right to update this Privacy Policy as necessary.
    The version valid at the time of your visit applies.